FAQ

General

Do you have a physical shop where I could try them?
No, all cables are sold through our online shop.

Shipping and Returns

Is cable in stock? When it could be shipped?
Most orders are shipped in a week unless otherwise communicated.

Why does shipping take so long?

Shipping times vary and are beyond our control. There might be some delays. Registered mail to destinations like Australia, Canada, New Zealand may take over a month. Contact us if your package hasn’t arrived after 30 days, so we could start an investigation.

Do you accept returns?
No, as each cable is custom made. See our Returns section.

Can I cancel my order?
All sales are final. Every cable is unique and built according to specific customer’s requirements (length, plugs, sleeving, etc). Please order only if you intend to buy.

Payments and Discounts

Do you offer discounts (e.g., Black Friday, New Year, student, senior)?

As our cables are handmade to your specifications without outsourced production, we don’t offer discounts. This ensures consistent quality and fair pricing. We do keep constant backlog of orders that needs to be fulfilled. 

What payment methods do you accept?

We accept credit/debit cards, PayPal, and bank transfers (EU only).

Does the cable price include VAT?

Prices listed in the shop exclude VAT. For EU customers, VAT is added at checkout based on the shipping country. Non-EU customers VAT is not added.

Will there be any additional taxes upon cable receipt?
If you are based in EU, there will be no taxes or any additional charges. If you are located outside EU, it depends on the country. Feel free to contact us in order to clarify in advance.

Can I buy without VAT if I have EU company with VAT number?

Yes, per EU directive 2006/112/EC, we can issue a VAT-free invoice. Provide your company details, VAT number, shipping details, mobile and a cart screenshot.

Cable Types and Performance

What is the difference between litz and solid core headphone cables?

Solid core cables, introduced in 2012, enhance sound over stock headphone cables. Our latest multistrand litz cables are much more flexible, soft and ideal for portable use. They have zero microphonics and offer more neutral and balanced sound. Learn more on our blog.

Do you offer cable adapters? How do they affect sound?
We offer adapters for Ultimate/ Master/ Grand lines. We also offer short pigtails for headphones.
Any adapter in general will degrade the sound in some manner due to additional metal in chain. In reality the difference might be negligible though or not audible at all, depending on the setup and how reveling it is. The plug for amplifier/ dac as well as adapter plugs will also affect on overall performance. In general if you’d prefer a versatile solution, a matching adapter might be a great choice. In case the goal is an uncompromising solution, it should be a separate cable in this case.

What is the difference between 4x and 8x awg20 Grand line headphone cable?

In 2023, we upgraded our Grand line to 8x cores (~AWG17 per conductor or awg16 with graphene). The 8x version delivers more powerful, energetic sound with improved layering, imaging, and resolution, while remaining very flexible and soft. The difference is more than obvious on revealing setups. The 8x version feels like a solid silver art.

What is the difference between balanced and unbalanced cable? Which one to choose?

If your setup allows balanced connection, we always recommend using balanced cable. Balanced cables have several advantages. Output power is doubled making headphone better controlled by the amp (tighter bass, better dynamics). Also they reduce amount of noise which is beneficial for long cables and possible grounding loops. The difference with unbalanced cables might be tenuous though as the whole setup (source/ amp or dap) must be truly balanced.

Do your silver cables sound bright?
Our silver cables sound neutral, revealing and detailed after burn-in. For instance, the Grand line headphone/ iem cables sound neither warm nor cold, definitely not bright or crispy. They are quite smooth and unobtrusive, very open and transparent, deep and powerful. Pacing and rhythm are fast and well articulated while still being very focused. They do not boost any specific range but rather step up the game of transparency, resolution, layering and sound stage dimensions.

Do you offer copper cables?
No, we focus only on pure silver cables and do not offer copper or silver plated copper cables. We use 5n/ 6n purity silver that makes very noticeable difference compared to stock/ copper cables. With our silver cable(s) you will get wider soundstage, more air and transparency, better resolution.

Why do I need to burn in my cable?
New cables may sound a bit harsh or bright initially, with less low end register and depth to the soundstage depending on setup. Burn-in (100+ hours) makes the sound more relaxed, neutral, and three-dimensional, improving depth and soundstage.

Do I need special music or frequencies for burn in?
No, it could be basically any music. The goal here is to pass the signal through cable connected to a load (headphones). It could be done on low volumes as well.

Can I have my cable pre-burned in?
We do offer burn in services for most of cables in the shop. We recommend at least 100h of burn in time before any critical listening sessions. You may choose between 100h and 150h option. We perform cable burn in with music, no special frequencies or white noise.  Please note that burn in takes ~4 days for 100h, delaying dispatch accordingly.

Materials and Components

What is the differences between heatshrink and carbon Y splitter?

• Heatshrink Y splitter with our logo is a minimalist solution. It is either transparent or black (for cables with sleeving).
• Lavricables carbon Y splitter is our custom made product which is very light and comes with Lavricables logo. It’s a great match with our custom made carbon plugs for the amp/ source and iem/ headphone plugs.

What insulation is used in your cables?
For multistrand litz headphone and iem cables we use soft and flexible pvc. For solid core cables (interconnects, speaker cables, power, etc) teflon tubes of different size and flexibility are used.

What is the difference between plugs you offer?
Our custom made carbon plugs (2.5mm/ 3.5mm/ 4.4mm) are a nice choice. Sonically they equal to Viablues. Also we offer Aeco plugs in gold and rhodium plating. These are made from pure copper unlike Carbon plugs where base material is brass (same as for 95%+ plugs on the market). Aeco plugs are ones of the best on the market nowadays. Soundwise gold plated plugs are more all round balanced whereas rhodium plated are more refined on highs and vocals.

Do plugs affect cable performance? Does it worth to invest in more expensive connectors?
The plugs do affect on overall sound performance of a cable in a certain way. Most of the plugs on the market are made from brass which unfortunately decreases overall cable potential. Premium options made from pure copper or copper alloy or pure silver will sound more clean, detailed and refined. Also it worth to keep in mind size of the pins/ connection area. For instance, in 6.3mm plug it is rather big and in HD800 plugs, the pins are tenuous, so the “brass affect” will make less audible difference. All in all the plugs act more like a fine tuning of the cable. They are still pretty noticeable, nevertheless the biggest difference comes from wire gauge, material, purity, geometry.

Do you have pictures of Baltic grey and Transparent Grand line versions?
Sure, for comparison you could refer to Utopia and Susvara cables. Baltic grey version is on the left.

How do you measure cable length?
We specify end to end cable length including plugs. That means that if you buy 1m Grand line XLR cables, for instance, they will be 1m long counting the plugs on both ends. The actual visible length of braided silver cable will be a bit less due to the size of XLR male and female plugs. Same applies to headphone, iem, usb and other cables in the shop.

Customization and Ordering

Do you offer customization services?
Yes, we can customize most cables based on your requirements. This includes different types of plugs as well. If by some chance we don’t have exact connector available in the drop down menu, feel free to send it to us or we could also source it for you.
Custom cables are non-returnable if by some chance you have changed your mind and don’t need the cable any longer.

Do you make ethernet, hdmi, coaxial or optical cables?
No, we don’t. 

Do you have cable pinout/ wiring for LCD5/ Susvara/ Empyrean/ Solitarite P/ other headphones?
Yes, we have a Wiring guide for most popular and rare headphones.